If you have decided to sell your products online, rather than using your website to drive your customers into your stores, there are several major hurdles that need to be taken care of prior to launching your site.

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• Payment methods must be agreed upon and contracted for

• Delivery/Shipping areas must be determined...shipping everywhere? Within your country? Within a certain radius of your location?

• Will you allow BOPIS (Buy Online, Pickup In Store)?

• Cross State taxes have now become a thing with every state realizing that eCommerce sites are taking away their revenue.

• Delivery and/or shipping services must be studied and engaged

• Determine if you will be selling your products solely on your website, or through 3P (third-Party) platforms such as Amazon or Walmart

• Product SKUs, descriptions, measurements, options and images must be created by you or obtained from any vendors

• Procedure Manuals must be created to ensure that any person taking care of order fulfillment does not miss a step in ensuring that each and every one of your customers has the best of experiences.

• Step emails must be created for each step of the buying and fulfillment process.

• Customer lists must be maintained as repeat business is your most cost-effective

• Consumer policies must be created for online sales.  If you are going to compete with the big dogs, free returns are important.

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It may seem insurmountable, but we are here to assist you to ensure that your customer's experience online is as seamless and customer-forward as it can be with our comprehensive and affordable services.

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Take a look at what we did for X-Wear.com, a board shop with an extensive product inventory...and then -